Community recreation centre feedback survey (CLB 6)
Task prompt
Your local recreation centre wants feedback from users. Complete a short survey about your experience with the facilities, the staff, and the programs offered. Suggest one improvement.
Your task
Complete a recreation centre feedback survey. You must:
- Comment on facilities, staff, and programs
- Give ratings with short explanations
- Suggest one specific improvement
- Use clear, simple language
Word count target: 90–130 words
Model answer (CLB 6)
Recreation Centre User Survey
How would you rate the facilities? Good. The gym equipment is modern and there is enough space for everyone. The change rooms are clean.
How would you rate the staff? Very good. The front desk staff are friendly and helpful. They always answer my questions quickly.
How would you rate the programs? Fair. There are many programs for children and seniors, but not many for young adults like me. I would like more fitness classes in the evening.
What one improvement would you suggest? I suggest adding more evening fitness classes, such as yoga or cardio, between 7:00 p.m. and 9:00 p.m. Many working adults cannot attend daytime classes.
Why this scores CLB 6
| CLB Criterion | What this response does well |
|---|---|
| Purpose | Answers all four survey sections |
| Detail | Specific equipment, times, examples of classes |
| Organization | Follows survey format cleanly |
| Tone | Positive and constructive — appropriate for community feedback |
| Vocabulary | Clear and accurate; relevant terms used correctly |
| Grammar | Simple sentences, mostly correct, consistent present tense |
Common mistakes at CLB 4–5
| Weak version | Why it loses marks |
|---|---|
| ”It is good. I like it.” | No specific detail, no improvement suggestion |
| Rating without any explanation | Even at CLB 6, one sentence of explanation is expected |
| Forgetting the improvement suggestion | This is a required part of the task |
| ”The staff is good but sometimes bad.” | Vague contradiction; explain the “bad” specifically or drop it |
Examiner tip
At CLB 6, you do not need sophisticated vocabulary. You need complete answers. Every section of the survey must have at least one full sentence of comment. The improvement suggestion must be specific — not just “add more classes” but “add yoga and cardio classes in the evenings.” One specific detail lifts a CLB 5 answer to a CLB 6.