Showing all 100 prompts.
Task 1 Email CLB 9+
Noise complaint to a building manager
Write an email to your building manager. A neighbor in your building has been making loud noise late at night for the past week. You cannot sleep well and your work performance is dropping.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for immediate enforcement of quiet hours after 10 PM.
Task 1 Email CLB 9+
Noise complaint to a customer service manager
Write an email to your customer service manager. A neighbor in your building has been making loud noise late at night for the past week. You cannot sleep well and your work performance is dropping.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for immediate enforcement of quiet hours after 10 PM.
Task 1 Email CLB 9+
Noise complaint to a program coordinator
Write an email to your program coordinator. A neighbor in your building has been making loud noise late at night for the past week. You cannot sleep well and your work performance is dropping.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for immediate enforcement of quiet hours after 10 PM.
Task 1 Email CLB 9+
Noise complaint to a supervisor
Write an email to your supervisor. A neighbor in your building has been making loud noise late at night for the past week. You cannot sleep well and your work performance is dropping.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for immediate enforcement of quiet hours after 10 PM.
Task 1 Email CLB 9+
Noise complaint to a city service office representative
Write an email to your city service office representative. A neighbor in your building has been making loud noise late at night for the past week. You cannot sleep well and your work performance is dropping.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for immediate enforcement of quiet hours after 10 PM.
Task 1 Email CLB 9+
Schedule change request to a building manager
Write an email to your building manager. Your family situation changed and you need a temporary schedule adjustment. Your current timetable conflicts with essential responsibilities.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a two-week schedule adjustment and suggest alternatives.
Task 1 Email CLB 9+
Schedule change request to a customer service manager
Write an email to your customer service manager. Your family situation changed and you need a temporary schedule adjustment. Your current timetable conflicts with essential responsibilities.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a two-week schedule adjustment and suggest alternatives.
Task 1 Email CLB 9+
Schedule change request to a program coordinator
Write an email to your program coordinator. Your family situation changed and you need a temporary schedule adjustment. Your current timetable conflicts with essential responsibilities.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a two-week schedule adjustment and suggest alternatives.
Task 1 Email CLB 9+
Schedule change request to a supervisor
Write an email to your supervisor. Your family situation changed and you need a temporary schedule adjustment. Your current timetable conflicts with essential responsibilities.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a two-week schedule adjustment and suggest alternatives.
Task 1 Email CLB 9+
Schedule change request to a city service office representative
Write an email to your city service office representative. Your family situation changed and you need a temporary schedule adjustment. Your current timetable conflicts with essential responsibilities.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a two-week schedule adjustment and suggest alternatives.
Task 1 Email CLB 9+
Service delay complaint to a building manager
Write an email to your building manager. A service provider promised completion by a fixed date but has delayed repeatedly. You have missed deadlines and experienced extra stress.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a firm completion date and compensation.
Task 1 Email CLB 9+
Service delay complaint to a customer service manager
Write an email to your customer service manager. A service provider promised completion by a fixed date but has delayed repeatedly. You have missed deadlines and experienced extra stress.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a firm completion date and compensation.
Task 1 Email CLB 9+
Service delay complaint to a program coordinator
Write an email to your program coordinator. A service provider promised completion by a fixed date but has delayed repeatedly. You have missed deadlines and experienced extra stress.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a firm completion date and compensation.
Task 1 Email CLB 9+
Service delay complaint to a supervisor
Write an email to your supervisor. A service provider promised completion by a fixed date but has delayed repeatedly. You have missed deadlines and experienced extra stress.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a firm completion date and compensation.
Task 1 Email CLB 9+
Service delay complaint to a city service office representative
Write an email to your city service office representative. A service provider promised completion by a fixed date but has delayed repeatedly. You have missed deadlines and experienced extra stress.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a firm completion date and compensation.
Task 1 Email CLB 9+
Refund request to a building manager
Write an email to your building manager. You paid for a short course that was canceled with very short notice. You lost both money and preparation time.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a full refund or immediate transfer to another session.
Task 1 Email CLB 9+
Refund request to a customer service manager
Write an email to your customer service manager. You paid for a short course that was canceled with very short notice. You lost both money and preparation time.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a full refund or immediate transfer to another session.
Task 1 Email CLB 9+
Refund request to a program coordinator
Write an email to your program coordinator. You paid for a short course that was canceled with very short notice. You lost both money and preparation time.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a full refund or immediate transfer to another session.
Task 1 Email CLB 9+
Refund request to a supervisor
Write an email to your supervisor. You paid for a short course that was canceled with very short notice. You lost both money and preparation time.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a full refund or immediate transfer to another session.
Task 1 Email CLB 9+
Refund request to a city service office representative
Write an email to your city service office representative. You paid for a short course that was canceled with very short notice. You lost both money and preparation time.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a full refund or immediate transfer to another session.
Task 1 Email CLB 9+
Facility maintenance issue to a building manager
Write an email to your building manager. A shared facility in your building has not been functioning for several days. Daily routines are disrupted for you and other residents.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for urgent repair and a temporary workaround.
Task 1 Email CLB 9+
Facility maintenance issue to a customer service manager
Write an email to your customer service manager. A shared facility in your building has not been functioning for several days. Daily routines are disrupted for you and other residents.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for urgent repair and a temporary workaround.
Task 1 Email CLB 9+
Facility maintenance issue to a program coordinator
Write an email to your program coordinator. A shared facility in your building has not been functioning for several days. Daily routines are disrupted for you and other residents.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for urgent repair and a temporary workaround.
Task 1 Email CLB 9+
Facility maintenance issue to a supervisor
Write an email to your supervisor. A shared facility in your building has not been functioning for several days. Daily routines are disrupted for you and other residents.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for urgent repair and a temporary workaround.
Task 1 Email CLB 9+
Facility maintenance issue to a city service office representative
Write an email to your city service office representative. A shared facility in your building has not been functioning for several days. Daily routines are disrupted for you and other residents.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely ask for urgent repair and a temporary workaround.
Task 1 Email CLB 9+
Billing error correction to a building manager
Write an email to your building manager. You were charged twice for a monthly membership. Your budget is affected and you cannot continue payments confidently.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a refund for the duplicate charge and written confirmation.
Task 1 Email CLB 9+
Billing error correction to a customer service manager
Write an email to your customer service manager. You were charged twice for a monthly membership. Your budget is affected and you cannot continue payments confidently.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a refund for the duplicate charge and written confirmation.
Task 1 Email CLB 9+
Billing error correction to a program coordinator
Write an email to your program coordinator. You were charged twice for a monthly membership. Your budget is affected and you cannot continue payments confidently.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a refund for the duplicate charge and written confirmation.
Task 1 Email CLB 9+
Billing error correction to a supervisor
Write an email to your supervisor. You were charged twice for a monthly membership. Your budget is affected and you cannot continue payments confidently.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a refund for the duplicate charge and written confirmation.
Task 1 Email CLB 9+
Billing error correction to a city service office representative
Write an email to your city service office representative. You were charged twice for a monthly membership. Your budget is affected and you cannot continue payments confidently.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a refund for the duplicate charge and written confirmation.
Task 1 Email CLB 9+
Missing delivery item to a building manager
Write an email to your building manager. Your online order arrived with an essential item missing. You cannot complete your planned study or work task.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request express replacement shipping or a partial refund.
Task 1 Email CLB 9+
Missing delivery item to a customer service manager
Write an email to your customer service manager. Your online order arrived with an essential item missing. You cannot complete your planned study or work task.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request express replacement shipping or a partial refund.
Task 1 Email CLB 9+
Missing delivery item to a program coordinator
Write an email to your program coordinator. Your online order arrived with an essential item missing. You cannot complete your planned study or work task.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request express replacement shipping or a partial refund.
Task 1 Email CLB 9+
Missing delivery item to a supervisor
Write an email to your supervisor. Your online order arrived with an essential item missing. You cannot complete your planned study or work task.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request express replacement shipping or a partial refund.
Task 1 Email CLB 9+
Missing delivery item to a city service office representative
Write an email to your city service office representative. Your online order arrived with an essential item missing. You cannot complete your planned study or work task.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request express replacement shipping or a partial refund.
Task 1 Email CLB 9+
Policy exception request to a building manager
Write an email to your building manager. A policy was applied to your case without considering special circumstances. You face an unfair penalty despite acting responsibly.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a fair review and a one-time exception.
Task 1 Email CLB 9+
Policy exception request to a customer service manager
Write an email to your customer service manager. A policy was applied to your case without considering special circumstances. You face an unfair penalty despite acting responsibly.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a fair review and a one-time exception.
Task 1 Email CLB 9+
Policy exception request to a program coordinator
Write an email to your program coordinator. A policy was applied to your case without considering special circumstances. You face an unfair penalty despite acting responsibly.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a fair review and a one-time exception.
Task 1 Email CLB 9+
Policy exception request to a supervisor
Write an email to your supervisor. A policy was applied to your case without considering special circumstances. You face an unfair penalty despite acting responsibly.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a fair review and a one-time exception.
Task 1 Email CLB 9+
Policy exception request to a city service office representative
Write an email to your city service office representative. A policy was applied to your case without considering special circumstances. You face an unfair penalty despite acting responsibly.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request a fair review and a one-time exception.
Task 1 Email CLB 9+
Program improvement suggestion to a building manager
Write an email to your building manager. A program you attend has repeated organizational issues. Participants lose time and confidence in the program.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely suggest practical improvements and request a response timeline.
Task 1 Email CLB 9+
Program improvement suggestion to a customer service manager
Write an email to your customer service manager. A program you attend has repeated organizational issues. Participants lose time and confidence in the program.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely suggest practical improvements and request a response timeline.
Task 1 Email CLB 9+
Program improvement suggestion to a program coordinator
Write an email to your program coordinator. A program you attend has repeated organizational issues. Participants lose time and confidence in the program.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely suggest practical improvements and request a response timeline.
Task 1 Email CLB 9+
Program improvement suggestion to a supervisor
Write an email to your supervisor. A program you attend has repeated organizational issues. Participants lose time and confidence in the program.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely suggest practical improvements and request a response timeline.
Task 1 Email CLB 9+
Program improvement suggestion to a city service office representative
Write an email to your city service office representative. A program you attend has repeated organizational issues. Participants lose time and confidence in the program.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely suggest practical improvements and request a response timeline.
Task 1 Email CLB 9+
Booking conflict resolution to a building manager
Write an email to your building manager. Your confirmed booking was changed without notice. You had to rearrange important plans at the last minute.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request reinstatement of your original booking or an equivalent solution.
Task 1 Email CLB 9+
Booking conflict resolution to a customer service manager
Write an email to your customer service manager. Your confirmed booking was changed without notice. You had to rearrange important plans at the last minute.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request reinstatement of your original booking or an equivalent solution.
Task 1 Email CLB 9+
Booking conflict resolution to a program coordinator
Write an email to your program coordinator. Your confirmed booking was changed without notice. You had to rearrange important plans at the last minute.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request reinstatement of your original booking or an equivalent solution.
Task 1 Email CLB 9+
Booking conflict resolution to a supervisor
Write an email to your supervisor. Your confirmed booking was changed without notice. You had to rearrange important plans at the last minute.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request reinstatement of your original booking or an equivalent solution.
Task 1 Email CLB 9+
Booking conflict resolution to a city service office representative
Write an email to your city service office representative. Your confirmed booking was changed without notice. You had to rearrange important plans at the last minute.
- Explain the situation clearly with relevant context.
- Describe the impact on you using specific details.
- Politely request reinstatement of your original booking or an equivalent solution.
Task 2 Survey Response CLB 9+
Online classes or in-person classes (for newcomers adapting to life in Canada)
Which option is better for adult learners? for newcomers adapting to life in Canada
Online classesIn-person classes
Task 2 Survey Response CLB 9+
Online classes or in-person classes (for busy working adults)
Which option is better for adult learners? for busy working adults
Online classesIn-person classes
Task 2 Survey Response CLB 9+
Online classes or in-person classes (for college students under deadline pressure)
Which option is better for adult learners? for college students under deadline pressure
Online classesIn-person classes
Task 2 Survey Response CLB 9+
Online classes or in-person classes (for parents balancing work and family)
Which option is better for adult learners? for parents balancing work and family
Online classesIn-person classes
Task 2 Survey Response CLB 9+
Online classes or in-person classes (for people preparing for language tests)
Which option is better for adult learners? for people preparing for language tests
Online classesIn-person classes
Task 2 Survey Response CLB 9+
More buses or more bike lanes (for newcomers adapting to life in Canada)
If a city receives new transportation funding, which choice is better? for newcomers adapting to life in Canada
More bus routesMore bike lanes
Task 2 Survey Response CLB 9+
More buses or more bike lanes (for busy working adults)
If a city receives new transportation funding, which choice is better? for busy working adults
More bus routesMore bike lanes
Task 2 Survey Response CLB 9+
More buses or more bike lanes (for college students under deadline pressure)
If a city receives new transportation funding, which choice is better? for college students under deadline pressure
More bus routesMore bike lanes
Task 2 Survey Response CLB 9+
More buses or more bike lanes (for parents balancing work and family)
If a city receives new transportation funding, which choice is better? for parents balancing work and family
More bus routesMore bike lanes
Task 2 Survey Response CLB 9+
More buses or more bike lanes (for people preparing for language tests)
If a city receives new transportation funding, which choice is better? for people preparing for language tests
More bus routesMore bike lanes
Task 2 Survey Response CLB 9+
Work from home or work in office (for newcomers adapting to life in Canada)
Which model is better for most employees? for newcomers adapting to life in Canada
Work from homeWork in office
Task 2 Survey Response CLB 9+
Work from home or work in office (for busy working adults)
Which model is better for most employees? for busy working adults
Work from homeWork in office
Task 2 Survey Response CLB 9+
Work from home or work in office (for college students under deadline pressure)
Which model is better for most employees? for college students under deadline pressure
Work from homeWork in office
Task 2 Survey Response CLB 9+
Work from home or work in office (for parents balancing work and family)
Which model is better for most employees? for parents balancing work and family
Work from homeWork in office
Task 2 Survey Response CLB 9+
Work from home or work in office (for people preparing for language tests)
Which model is better for most employees? for people preparing for language tests
Work from homeWork in office
Task 2 Survey Response CLB 9+
Save money or travel now (for newcomers adapting to life in Canada)
Which is the better choice for someone with extra money? for newcomers adapting to life in Canada
Save for the futureTravel now
Task 2 Survey Response CLB 9+
Save money or travel now (for busy working adults)
Which is the better choice for someone with extra money? for busy working adults
Save for the futureTravel now
Task 2 Survey Response CLB 9+
Save money or travel now (for college students under deadline pressure)
Which is the better choice for someone with extra money? for college students under deadline pressure
Save for the futureTravel now
Task 2 Survey Response CLB 9+
Save money or travel now (for parents balancing work and family)
Which is the better choice for someone with extra money? for parents balancing work and family
Save for the futureTravel now
Task 2 Survey Response CLB 9+
Save money or travel now (for people preparing for language tests)
Which is the better choice for someone with extra money? for people preparing for language tests
Save for the futureTravel now
Task 2 Survey Response CLB 9+
Small event or large event (for newcomers adapting to life in Canada)
Which is better for most families? for newcomers adapting to life in Canada
Small eventLarge event
Task 2 Survey Response CLB 9+
Small event or large event (for busy working adults)
Which is better for most families? for busy working adults
Small eventLarge event
Task 2 Survey Response CLB 9+
Small event or large event (for college students under deadline pressure)
Which is better for most families? for college students under deadline pressure
Small eventLarge event
Task 2 Survey Response CLB 9+
Small event or large event (for parents balancing work and family)
Which is better for most families? for parents balancing work and family
Small eventLarge event
Task 2 Survey Response CLB 9+
Small event or large event (for people preparing for language tests)
Which is better for most families? for people preparing for language tests
Small eventLarge event
Task 2 Survey Response CLB 9+
Reading or watching videos to learn (for newcomers adapting to life in Canada)
Which helps people learn more effectively? for newcomers adapting to life in Canada
ReadingWatching videos
Task 2 Survey Response CLB 9+
Reading or watching videos to learn (for busy working adults)
Which helps people learn more effectively? for busy working adults
ReadingWatching videos
Task 2 Survey Response CLB 9+
Reading or watching videos to learn (for college students under deadline pressure)
Which helps people learn more effectively? for college students under deadline pressure
ReadingWatching videos
Task 2 Survey Response CLB 9+
Reading or watching videos to learn (for parents balancing work and family)
Which helps people learn more effectively? for parents balancing work and family
ReadingWatching videos
Task 2 Survey Response CLB 9+
Reading or watching videos to learn (for people preparing for language tests)
Which helps people learn more effectively? for people preparing for language tests
ReadingWatching videos
Task 2 Survey Response CLB 9+
Buy a car or rely on transit (for newcomers adapting to life in Canada)
Which is the better option for newcomers in cities? for newcomers adapting to life in Canada
Buy a carUse public transit
Task 2 Survey Response CLB 9+
Buy a car or rely on transit (for busy working adults)
Which is the better option for newcomers in cities? for busy working adults
Buy a carUse public transit
Task 2 Survey Response CLB 9+
Buy a car or rely on transit (for college students under deadline pressure)
Which is the better option for newcomers in cities? for college students under deadline pressure
Buy a carUse public transit
Task 2 Survey Response CLB 9+
Buy a car or rely on transit (for parents balancing work and family)
Which is the better option for newcomers in cities? for parents balancing work and family
Buy a carUse public transit
Task 2 Survey Response CLB 9+
Buy a car or rely on transit (for people preparing for language tests)
Which is the better option for newcomers in cities? for people preparing for language tests
Buy a carUse public transit
Task 2 Survey Response CLB 9+
Rent a home or buy a home (for newcomers adapting to life in Canada)
Which is better for young professionals early in their career? for newcomers adapting to life in Canada
Rent a homeBuy a home
Task 2 Survey Response CLB 9+
Rent a home or buy a home (for busy working adults)
Which is better for young professionals early in their career? for busy working adults
Rent a homeBuy a home
Task 2 Survey Response CLB 9+
Rent a home or buy a home (for college students under deadline pressure)
Which is better for young professionals early in their career? for college students under deadline pressure
Rent a homeBuy a home
Task 2 Survey Response CLB 9+
Rent a home or buy a home (for parents balancing work and family)
Which is better for young professionals early in their career? for parents balancing work and family
Rent a homeBuy a home
Task 2 Survey Response CLB 9+
Rent a home or buy a home (for people preparing for language tests)
Which is better for young professionals early in their career? for people preparing for language tests
Rent a homeBuy a home
Task 2 Survey Response CLB 9+
Team projects or individual projects (for newcomers adapting to life in Canada)
Which approach is better in education? for newcomers adapting to life in Canada
Team projectsIndividual projects
Task 2 Survey Response CLB 9+
Team projects or individual projects (for busy working adults)
Which approach is better in education? for busy working adults
Team projectsIndividual projects
Task 2 Survey Response CLB 9+
Team projects or individual projects (for college students under deadline pressure)
Which approach is better in education? for college students under deadline pressure
Team projectsIndividual projects
Task 2 Survey Response CLB 9+
Team projects or individual projects (for parents balancing work and family)
Which approach is better in education? for parents balancing work and family
Team projectsIndividual projects
Task 2 Survey Response CLB 9+
Team projects or individual projects (for people preparing for language tests)
Which approach is better in education? for people preparing for language tests
Team projectsIndividual projects
Task 2 Survey Response CLB 9+
Morning study or evening study (for newcomers adapting to life in Canada)
Which schedule is more effective for most adults? for newcomers adapting to life in Canada
Morning studyEvening study
Task 2 Survey Response CLB 9+
Morning study or evening study (for busy working adults)
Which schedule is more effective for most adults? for busy working adults
Morning studyEvening study
Task 2 Survey Response CLB 9+
Morning study or evening study (for college students under deadline pressure)
Which schedule is more effective for most adults? for college students under deadline pressure
Morning studyEvening study
Task 2 Survey Response CLB 9+
Morning study or evening study (for parents balancing work and family)
Which schedule is more effective for most adults? for parents balancing work and family
Morning studyEvening study
Task 2 Survey Response CLB 9+
Morning study or evening study (for people preparing for language tests)
Which schedule is more effective for most adults? for people preparing for language tests
Morning studyEvening study